Terms & Conditions

Last updated: May 2026. These Terms & Conditions ("Terms") apply to every reservation, booking, charter, and service ("Service") provided by McKinney Black Car ("Company," "we," "us"). By making a reservation, the booking party ("Client") agrees to these Terms on behalf of all passengers.

1. Reservations & Quotes

Quotes are estimates based on the trip details provided. Final charges may include additional fees for extended time, additional stops, mileage beyond the quoted route, cleanup, fuel surcharges where applicable, tolls, gratuity, and other items as discussed at checkout. All applicable fees will be reviewed with the Client before the trip and again at checkout. Quotes are not guaranteed pricing until a deposit has been received and a confirmation has been issued by the Company.

2. Deposits, Payment & Final Charges

A deposit is required to secure your reservation. The remaining balance is due before or at the start of service unless other arrangements have been made in writing. The Company accepts major credit cards, cash, and approved corporate billing accounts. The credit card on file may be charged for any additional fees, damages, cleanup, overtime, or other charges incurred during or after the trip.

3. Cancellation Policy

Standard sedan and SUV reservations may be canceled up to 24 hours before pickup without charge; cancellations within 24 hours of pickup are charged in full. Limousines, Sprinter vans, and party buses require 7 days' notice for full refund of deposit; cancellations within 7 days forfeit the deposit and may incur full charges. Wedding contracts and large-group charters are governed by their individual contract terms. No-shows are charged in full plus any applicable fees.

4. Vehicle Substitution

The Company reserves the right to substitute a vehicle of equal or greater capacity in the event of mechanical issue, accident, or other unavoidable circumstance. Substitution does not constitute breach of contract.

5. Conduct of Passengers

Passengers shall behave in a lawful, safe, and respectful manner. The chauffeur has full authority to refuse service or terminate the trip without refund if any passenger:

• Engages in illegal activity, including possession or use of illegal substances
• Becomes physically aggressive, threatening, or disruptive
• Violates the Company's no-smoking, no-vaping, or no-drug policy in any vehicle
• Damages the vehicle or its contents
• Refuses to remain seated and wearing safety belts where required
• Brings unauthorized firearms, weapons, or illegal items onboard

The Client is responsible for the conduct of all passengers in their party.

6. Alcohol Policy

Alcohol is permitted only for passengers 21 years of age or older, and only in vehicles where BYOB is expressly allowed. Alcohol is strictly prohibited on any reservation involving minor passengers. The chauffeur has the right to verify age and refuse alcohol service. Violation of this policy will result in immediate termination of service without refund.

7. Damages, Cleanup & Lost Items

The Client is financially responsible for any damage to the vehicle or its contents caused by Client or Client's passengers, including but not limited to upholstery damage, broken glass or fixtures, vomiting or biological cleanup ($250 minimum sanitation fee), excessive trash, and theft of vehicle items. Damage charges will be assessed and billed to the credit card on file. The Company is not responsible for items left in the vehicle. Lost-and-found returns are at the Client's expense.

8. Delays Caused by Traffic, Weather & Acts of God

The Company is not liable for delays caused by traffic, road closures, accidents, severe weather, mechanical failure, civil unrest, acts of God, or other circumstances beyond our reasonable control. We will make every effort to communicate proactively and provide alternate transportation when possible.

9. Limits of Liability

The Company's liability is limited to the amount paid for the Service. The Company is not liable for indirect, incidental, or consequential damages, including but not limited to missed flights, missed events, lost wages, or emotional distress, except as required by law. The Company maintains commercial livery insurance as required by Texas DOT.

10. Late Arrivals & Wait Time

Service includes 15 minutes of complimentary wait time for curbside pickups (60 minutes for airport meet-and-greet from wheels-down). Additional wait time is billed at the prorated hourly rate of the reserved vehicle.

11. Indemnification

The Client agrees to indemnify and hold harmless the Company, its employees, contractors, and chauffeurs from any claim, damage, or liability arising from the Client's or any passenger's conduct, breach of these Terms, or violation of law during the Service.

12. Modifications & Disputes

These Terms may be updated from time to time. The version in effect at the time of booking applies to that reservation. Any disputes shall be resolved in Collin County, Texas, and governed by the laws of the State of Texas.

13. Acknowledgment & Signature

By making a reservation, the Client acknowledges they have read, understood, and agree to these Terms on behalf of themselves and all passengers in their party. A printable, signable copy of these terms is available here.

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Questions? Call us at 469-469-5452 or email McKinney@TexasBlackCar.com.